Current clients include The Mount Sinai Medical Center, Hospital for Special Surgery, Commonwealth Care Alliance (CCA), Lenox Hill Hospital, the Alliance for Prudent Use of Antibiotics, and the Park Slope Geriatric Day Center (Brooklyn).
Ms. Gross's experience includes:
°Preparing written testimony for the Senate Special Committee on Aging hearing on Emergency Preparedness for Seniors and People with Disabilities
° Writing a web-based curriculum on health and aging for the American Federation for Aging Research (AFAR) and the Merck Institute on Aging and Health
° Authoring competitive analyses on the call center/physician referral service function for hospitals and service organizations
° Serving as a Project Director and in-house Editor for Porter Henry & Co, (custom-developers of sales training programs), creating training programs for several Fortune 500 companies
°Facilitating strategic planning discussions with mental health professionals in Boston, on billing/coding issues, helping the group to achieve its goals/desired outcomes
° Analyzing and preparing a confidential report on the marketing and communications functions of a $1 billion behavioral health company
° Serving as Director of Communications for the Institute for Medicare Practice of Mount Sinai School of Medicine (in association with Bruce C. Vladeck, Ph.D., former Administrator of the Health Care Financing Administration)
° Writing grant proposals and collaborating on manuscripts for scholarly journals with faculty members of the Mount Sinai Department of Geriatrics & Adult Development
Ms. Gross has held positions such as Director of Communications for The American Geriatrics Society (AGS); VP, Internal Communications and Public Affairs for MetraHealth (the group health spin-off of MetLife and Travelers), and subsequently for United HealthCare; Director of Communications for MetLife HealthCare Management Corporation; and senior account executive in public relations for MetLife's Group Healthcare operations.
Her professional associations include membership in the American Society for Training & Development (ASTD), both the national and local New York City chapters, and the Association of Fundraising Professionals (AFP). Ms. Gross also serves on the Board of Directors of MAIN IDEA, chairing the Development committee. The MAIN IDEA brings girls from the inner cities of New York, Boston, and Hartford, as well as from rural Maine to Camp Walden, an all-girls camp in Denmark, Maine, for a 10-day, post-season camp session.
Ms. Gross is the author of the award-winning column "A Daughter's Journal," appearing in Caring for the Ages, a publication of the American Medical Directors Association (AMDA). The column explores Ms. Gross's personal issues and experiences surrounding her mother's move to a nursing home, as well as her mother's subsequent death in July, 2004, at the facility.
She holds an A.B. in English from Cornell University; she also attended Vassar College. She earned an MA in Gerontology from the University of Southern California (USC), and was among the first eight students to graduate from USC's “AgeWorks” program at the Leonard Davis School of Gerontology, a newly created distance learning degree program. She was commissioned to write the School's "cyber handbook" for future online students.
Ms. Gross is also a graduate of the Harvard University/Radcliffe Publishing Procedures course, and holds a C.I.F. from the Université de Montpellier in France. She has taken continuing education in First Person Journalism at Fordham University, and earned a Certificate in the Columbia University Creative Writing program. Ms. Gross speaks, reads and writes both Italian and French.
©Ann D. Gross